Delivery & returns

We deliver to addresses within the United Kingdom. Delivery is charged at a flat rate of £5.99 per order, however large or small.

Orders are normally dispatched within 1 to 2 working days of payment being received. The shop is closed on Wednesdays and Sundays, so orders placed late in the week may not be dispatched until the next working day. Once your order has been dispatched, most deliveries arrive within 2 to 3 working days.

If something you have ordered turns out to be unavailable, we will contact you as soon as possible and refund any item we cannot supply.

You are always welcome to visit us at 33 Fountain Street, Morley, Leeds LS27 9AE to buy in person, ask about fitment, or try gear on before you buy. Call us on 0113 252 0108 to check stock before travelling.

Under the Consumer Contracts Regulations 2013, you have the right to cancel an online order for any reason within 14 days of the day you (or someone you nominate) receive the goods. You do not need to give a reason.

To cancel, contact us within that 14-day period by email at hello@teebeemx.com or by phone on 0113 252 0108, quoting your order number. You then have a further 14 days to send the goods back to us or return them to the shop.

We will refund the price you paid for the goods, plus the standard delivery charge you paid on the original order, within 14 days of receiving the goods back (or of you providing evidence that you have sent them). Refunds go back to the payment method used at checkout.

• Return postage is at your own cost unless the item is faulty or was sent in error.
• Please return items unused, in their original packaging and in a resaleable condition. You may inspect goods as you would in a shop, but we may reduce your refund if the value of the goods has been diminished by handling beyond that.
• For hygiene reasons, helmets and underwear-style base layers can only be returned if unworn and with any hygiene seals intact.
• Items fitted to a bike, used on track, or altered from their original condition cannot be returned unless faulty.

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose and as described. If something arrives faulty or is not what you ordered, contact us straight away and we will put it right. We cover return postage on faulty or incorrectly sent items.

If a fault appears within 30 days of delivery you are entitled to a full refund. After that, we will offer a repair or replacement in the first instance, and a refund if that is not possible. None of this affects your statutory rights.