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Frequently asked questions
Delivery, returns, collection, fitment and the workshop — the things riders ask us most.
Do you deliver across the UK?
Yes. We deliver to addresses anywhere in the United Kingdom at a flat rate of £5.99 per order, however large or small. Orders are normally dispatched within 1 to 2 working days of payment, and most deliveries arrive within 2 to 3 working days after that.
Can I collect from the shop?
Yes. You are welcome to collect from the shop at 33 Fountain Street, Morley, Leeds LS27 9AE, or to buy in person, ask about fitment and try gear on while you are there. Call us on 0113 252 0108 to check stock before travelling.
When are you open?
We are open Mon 10:00 to 18:00, Tue 09:00 to 18:00, Thu 09:00 to 17:30, Fri 09:00 to 18:00, Sat 09:00 to 17:00 and closed Wed and Sun. Call the shop on 0113 252 0108 if you are travelling and want to check.
How long do I have to return something?
Under the Consumer Contracts Regulations 2013 you have 14 days from the day you receive an online order to cancel it, for any reason and without giving one. Tell us within those 14 days and you then have a further 14 days to send the goods back or return them to the shop. We refund the price of the goods plus the standard delivery charge you paid, within 14 days of getting them back.
Who pays for return postage?
Return postage is at your own cost if you have changed your mind. If an item arrives faulty or we sent the wrong thing, we cover the return postage and put it right.
Can I return a helmet?
Only if it is unworn and any hygiene seals are still intact. The same applies to underwear-style base layers. Anything fitted to a bike, used on track or altered from its original condition cannot be returned unless it is faulty.
Will this part fit my bike?
Save your bike using the selector at the top of the parts pages and the listings will show only the parts recorded as fitting it. If you are not certain, call the shop on 0113 252 0108 with your year, make and model and we will check it for you before you order.
Do you service and repair bikes?
Yes. The workshop in Morley handles servicing and repairs, suspension setup and rebuilds, wheels and tyre fitting, and full engine rebuilds. Call the shop to book a bike in.
Do you sell complete bikes?
Yes. Bikes are listed as enquiries rather than online purchases, so get in touch about anything you see and we will talk it through with you. Bikes that have sold stay on the site so you can see what has been through the shop.
Not answered here?
Call the shop on 0113 252 0108, send us a message, or read the full delivery and returns policy. For servicing and repairs, see the workshop.